Virtual POS Commission Rates and Payment Fees in Turkey (2026)

In Turkey, virtual POS commission rates in 2026 typically sit between 1.5% and 3.5% for single-payment card transactions, plus a fixed fee of ₺0.25-1 per transaction and 20% VAT on top of the commission itself. On instalment sales the rate climbs with the number of instalments, from around 4% up to 14%. Payment institutions such as iyzico, PayTR and Param open with a single contract in a matter of days but their rates are largely list prices; bank virtual POS (Garanti BBVA, İşbank, Akbank, Yapı Kredi) is negotiable and starts lowering your total cost above roughly ₺500,000 in monthly card volume — in exchange for a merchant agreement and a separate integration per bank. Do not make the decision on the rate alone: the settlement delay, meaning how many days pass before the money reaches your account, is a bigger cost line than the commission difference in most offers. Below are the 2026 rate bands, the lines beyond commission, and a real calculation comparing the two models.

What a virtual POS is, and how it differs from a payment institution

A virtual POS is the terminal that lets you take card payments online without any physical device. There are two commercial models, and that choice determines your entire cost table. The first is the payment institution (PSP): you sign one contract with a licensed provider such as iyzico, PayTR, Param or Paycell, build one integration, and get every bank’s cards and instalment tables out of the box; the money lands in the provider’s pool first and is then transferred to you. The second is bank virtual POS: you sign a merchant agreement directly with the bank and negotiate the commission down, but the integration is separate for every bank, you manage instalment campaigns yourself, and if you plan to work with several banks you will need a routing layer (payment orchestration) in between. We covered the technical flow of both models and the 3D Secure side in detail in our guide to adding payment integration to a website.

Commission rates in 2026: single payment and instalments

Rates vary by sector, monthly volume, average basket size and risk profile. The bands below are what you see most often in the market; if an offer sits clearly below them, the cost has almost always been moved into another line — settlement delay, volume commitment or a reserve:

• Single payment — payment institution: 2.5%-3.5% plus ₺0.25-1 per transaction. Usually no setup fee, and a few days from application to going live.
• Single payment — bank virtual POS: 1.5%-2.5%. Negotiable, and it comes down in return for a volume commitment, keeping a balance at the bank, or an existing payroll/credit relationship.
• Instalments: 3 instalments 4%-6% · 6 instalments 7%-9% · 9 instalments 9%-12% · 12 instalments 11%-14%. This rate finances the credit the bank extends to the consumer, so it tracks interest expectations and is revised during the year.
• Foreign cards: add 0.5%-1.5% to the local rate. If currency conversion is involved, the FX margin (1%-2%) is a separate line.
• Monthly service fee: ₺300-2,000 in some payment institution packages. At low volume this line, not the commission, decides your total cost.
• Add-on products (payment links, recurring payments, pre-authorisation, reconciliation report API): usually priced as a fixed fee per transaction and not included in the commission.

Two lines get missed in almost every offer: 20% VAT is added on top of the commission, and when you refund a sale the commission you already paid is not returned. For a store with a 10% refund rate, that pushes the effective commission about 11% above the advertised rate — in high-return categories like fashion and footwear, that single difference decides the margin.

Beyond commission: where the real cost sits

What determines total cost is not the rate but the cash flow. Ask for these lines in writing before you sign:

• Settlement delay: how many days before the money reaches your account. With payment institutions it is typically 1-2 business days on single payments and follows the instalment schedule on instalment sales; with bank POS it is negotiable and ranges from 1 to 30 days. In a high-interest environment, a 7-day settlement comfortably eats the half point you won on commission.
• Chargeback fee: ₺50-250 per dispute, and in some contracts it is charged even when you win the dispute. If your chargeback ratio passes the threshold, the rate goes up or the account gets suspended.
• Reserve or collateral: for new merchants or sectors seen as risky, 5%-10% of volume can be held for a set period. Build your cash flow plan on that assumption.
• Setup and annual fees: bank virtual POS may come with a one-off setup charge or an annual merchant fee.
• Minimum transaction or volume commitment: fall below it and the difference is invoiced, or the rate automatically moves to the upper band.
• Development on your side: the 3D Secure flow, webhook verification, retries on failed payments, and getting end-of-day reconciliation reports into accounting. This is a one-off rather than recurring cost, but it is the line most often left out of the budget; if you are also connecting invoicing, fold the flow from our e-invoice integration article into the same project.

Who pays the instalment commission?

On instalment sales the merchant pays the commission as a rule. Passing it to the customer as an instalment surcharge is possible, but it lowers conversion and clashes with the price transparency buyers expect. Common practice in the market: the merchant absorbs up to 3 instalments and either disables longer terms or passes them on as a surcharge. Making the right call only requires measuring — pull the share of instalment transactions in your revenue and the distribution across terms. If your average basket is small (say ₺400), the 13% you pay on a 12-instalment sale will consume most of the gross margin in many categories, and switching instalments off can be more profitable. In high-basket categories, instalments lift conversion enough that the cost pays for itself. We covered the other recurring cost lines of running a store in our article on what it costs to build an e-commerce site.

At what volume does bank virtual POS make sense?

Make this decision with a calculation, not intuition. A fair comparison includes not just the commission rate but fixed fees, VAT and the cost of not owning your money during the settlement period:

// Effective payment cost = commission + fixed fees + VAT + cost of settlement float
type Rates = { single: number; inst3: number; inst6: number }; // percent

function monthlyCost(
  volume: { single: number; inst3: number; inst6: number }, // monthly volume (₺)
  txCount: number,
  rates: Rates,
  fixedFeePerTx: number, // fixed fee per transaction (₺)
  settlementDays: number,
  annualFundingRate = 0.45 // your annual cost of money (credit/deposit rate)
) {
  const commission =
    volume.single * (rates.single / 100) +
    volume.inst3 * (rates.inst3 / 100) +
    volume.inst6 * (rates.inst6 / 100);

  const fixed = txCount * fixedFeePerTx;
  const vat = (commission + fixed) * 0.2; // VAT applies to commission and fees

  const total = volume.single + volume.inst3 + volume.inst6;
  const floatCost = total * (annualFundingRate / 365) * settlementDays;

  return Math.round(commission + fixed + vat + floatCost);
}

// Same volume, two offers: payment institution (1-day settlement) vs bank POS (7 days)
const volume = { single: 600_000, inst3: 250_000, inst6: 150_000 };

const psp = monthlyCost(volume, 1800, { single: 2.9, inst3: 5.4, inst6: 8.2 }, 0.5, 1);
const bank = monthlyCost(volume, 1800, { single: 1.9, inst3: 4.6, inst6: 7.4 }, 0, 7);
// psp ≈ ₺54,150 · bank ≈ ₺49,430 → the real gap is about ₺4,700 a month

The result matters more than it looks. On ₺1 million of monthly card volume the bank POS is a full point cheaper on paper, and looking at the rate alone you would expect to save around ₺12,100 a month. The 7-day settlement delay takes roughly 60% of that advantage away, and the real gap shrinks to about ₺4,700. Add a separate integration per bank (typically 1-3 weeks) and the ongoing maintenance of managing multiple POS connections, and bank virtual POS only pays off once your monthly card volume passes roughly ₺500,000 and you can negotiate settlement down to 1-2 days. Below that, a payment institution almost always delivers the lower total cost. Put your own numbers into the function above — changing the interest assumption alone can flip the answer.

Seven questions to ask before you sign

• What is the rate for single payments and for each instalment term, and under what conditions (volume drop, chargeback ratio) does it increase?
• How many days is settlement, and on instalment sales does the money arrive upfront or on the instalment schedule?
• Is the commission returned on a refunded transaction? What happens on a partial refund?
• How much is the chargeback fee, and is it refunded when we win the dispute?
• Will a reserve be applied — at what percentage, and for how long?
• Is there a monthly fee, setup charge or volume commitment; how long is the contract and what is the early termination cost?
• Can reconciliation reports be pulled via API (essential for accounting automation), and how good are the sandbox and webhook documentation?

Conclusion

On payment costs the right question is not “what is the commission rate?” but “how much of this sale stays with me, and after how many days?” The practical summary for 2026: below roughly ₺500,000 in monthly card volume, start with a payment institution and take advantage of the single integration and fast settlement; above it, open bank virtual POS to negotiation, but put settlement on the table alongside the rate. And do not renew any contract before you start measuring your instalment share, refund rate and chargeback cost. If you want the payment infrastructure built into your site or your existing system, take a look at our web development service; if you need several POS connections managed in a single flow, see our custom software page, or send us your monthly volume and instalment mix and get a free quote.